MyMemoryBoxes
Community Member

Partial refund

I would like to refund a customer part of her purchase price. Is there a way to do this? I can only find where I can give a full refund.

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NanaLetha
Community Member

Re: Partial refund

Just enter the amount of the refund

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PillowDetails
Community Member

Re: Partial refund

@MyMemoryBoxes  If you are using the app, you can only issue a full refund.  But on Laptop/PC - clicking those three dots ( . . . ) on the order says "issue refund" but the next page gives you the option to issue a partial refund.  Then there is a preview before you submit, so don't worry about clicking on it!

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MyMemoryBoxes
Community Member

Re: Partial refund

PillowDetails, thank you.

I have been trying on my app, so will check it out on my PC.

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