I posted an item that I thought included shipping but the customer got free shipping. The cost because it an irregular item and is going to California is over $70. Do I eat the cost. The item was $50 and that won't cover materials or the shipping. Any ideas?
That’s a tough one, I would say it all depends on your sales volume. I would recommend that in the future you adjust your prices and offer “free” shipping because that will help you get more sales.
