Welcome, welcome, James! There's nothing like being thrown in on the deep end is there?! We're sort of new on here too, if you count age by sales made. I'm still learning how to work on Etsy ...
A bit about us is that we're a michigan-made, family-owned company that handmakes all-natural soaps, lotion and lip balms. My job is to do the photography and design the labeling as well as do all the computer aspects (ie. try to learn etsy and keep up our FB page).
So, anyway, after all that - Welcome once again!