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HeartBrace
Community Member

Lack of sales

Hello,

I've noticed a lack of sales recently and I've heard there can be reprimands such as a quota for having a dispute in your account. I was wondering if this is the case and whether I can take further steps to relieve myself of this.

Thank you for your care.

Deniz Kaleli

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NanaLetha
Community Member

Re: Lack of sales

Buyers would not know that 

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maydaylabels
Community Member

Re: Lack of sales

There's no quota.  Etsy does penalize your shop in search when you have an open case, to some extent, and the effect lasts for I can't remember how long.

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FastLifeDesign
Community Member

Re: Lack of sales

I don't think so. All recent problems started from the beginning of October. I didn't have any disputes in my account then. 

I still tend to think that this is due to a limited database, which cannot process all users at the same time, so some rotation is turned on.

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NancyQstudio
Community Member

Re: Lack of sales

Disputes can effect a shop.  But from what I understand this usually happens when there is more than one.  I'm not positive on this.  Etsy gives each shop a quality score.  These are some of the factors that can effect a score.

1. Shipping timely. 

2. SEO - Etsy's system matches titles, tags and attributes for a better shopping experience.  If these don't line up it can effect a shops search ranking. 

3. Customer experience score.  Opened cases can effect this score.

4. Misspellings

5. Recency plays a very small role.

6. Updated policies and adding of local location.

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DreamyCraftSupply
Community Member

Re: Lack of sales

Etsy has been slow for many sellers lately. It is caused by their search manipulation that does not give the most relevant results.

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