This Week in Shop Email Incorrect

I got a "This week in your shop" email that said I had a new order and it needed to be shipped soon but I haven't gotten an sales notification and no new sales are showing up on my orders page. Is this a glitch, anyone else have this happen?

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PysankybyTracy
Conversation Maker

Re: This Week in Shop Email Incorrect

my info is always incorrect.  It keeps telling me I have new reviews but I haven't had a review for about a month.  I think last week my orders were incorrect as well.  Not sure when they pull their data.

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OneEyeCatStudio
Conversation Maker

Re: This Week in Shop Email Incorrect

 

"Not sure when they pull their data."

 

I'm not touching that line. Nope.

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Re: This Week in Shop Email Incorrect

Mine was also grossly incorrect. 

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Re: This Week in Shop Email Incorrect

Maybe Etsy is suffering from a virus. I don't get new order notifications, it's only when I go into my shop manager it pops up then. I don't know who they have working for them, but they need to wake up!

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Re: This Week in Shop Email Incorrect

Thanks everyone, seems like it's a mess up on Etsy's side. I wish if they send things out like this they would focus on some accuracy, otherwise what's the pint of sending it at all. 

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ArchesPublishing
Inspiration Seeker

Re: This Week in Shop Email Incorrect

I agree; the numbers in the "This Week in Your Shop" are always wrong, much lower than the number reported on the shop manager dashboard, which I keep open all the time.  Will they ever fix this?

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