It's also critical that you check the "NO" box so your cmplaint WILL NOT be confidential (near the bottom of the SBA Ombusman form). Otherwise, they cannot use your testimony to present your case in the upcoming hearing with the CPSIA.
The SBA seems quite displeased that the CPSC suspended requisite hearing & comment time periods per the Regulatory Flexibility Act of 1980 that protects small businesses (even a business of one person) from burden & cost of excessive mandates and fines. I hope they present our POV convincingly and fair, positive changes come asap.