Shipping multiple items

I offer free shipping. I have customers that purchase multiple items at different times during the day & Etsy treats them as separate purchases needing separate shipping labels.

I ship all the items using one shipping label together, adjusting weight, package size etc. but I had to buy labels for each item & then request a label refund. 

Now It appears I have several overdue shipping packages.

How do I fix this & get the refunded shipping labels off as overdue.

 

Translate to English There was a problem fetching the translation.
0 Likes
1 Reply

Re: Shipping multiple items

You will need to go to the order page and mark the orders you combined as "complete" and enter the shipping info and tracking number so it shows as complete on etsy's end

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.