Orange Twig and Instagram issue

[irinae]

I tried to do auto promotion. Everything worked OK except Instagram. It does not do the automatic post since Instagram does not allow postings on your behalf. So if I missed to tap on the locked screen it's gone, because when unlock my screen I could not get the notification to tap on it anymore. Am I missing something? Is there a way to do that?

[Former_Member]

Hi Irina,

I've sent you a private message with steps and screenshots.

If you have any questions, please let me know.

Akanksha

[jenniespetcorner]

I'm currently having the same issue! Currently running a promotion, and Orange Twig said notification sent successfully, but I can't for the life of me find it anywhere. Help!!

[Former_Member]

Hi Jennifer,

I am so sorry for the late reply. I've sent you a private message with the steps and screenshots.

If you have any questions or problems, please don't hesitate to ask.

Akanksha

[WillowsAndMore]

I also have this issue could you please send me the fix also.
Suzy

[Former_Member]

Hi Suzy,

I've sent you the steps to get your notifications. If you have any other questions or problems, please don't hesitate to ask.

Akanksha

[Former_Member]

Here are links that explain how you can find skipped notifications:

- iPhone: https://orangetwig.zendesk.com/hc/en-us/articles/209301849-I-ve-lost-my-Instagram-notifications-From...

- Android: https://orangetwig.zendesk.com/hc/en-us/articles/210128745-I-ve-lost-my-Instagram-notifications-How-...

[Knit360five]

just signed up! looking forward to using orange twig to help me promote and get sales.

i have a windows phone -does OT work on that? If not, is there another way to use OT on instagram?

[Former_Member]

Hi Beverly,

Unfortunately, we don't have a windows app right now. Currently, we have it only for iPhone and Android. You can post on Instagram only via the mobile app.

If we plan to launch the OT Instagram app for Windows, I'll definitely let you know.

I am sorry that I don't have a better answer for you right now.

Akanksha

[Former_Member]

Hi.

I just you app (iOS) but I'm not getting the notifications for instagram.
And it doesn't post on my other social media - Facebook, Twitter, Pinterest and Tumblr.

It launches the 24h sale on Etsy, but nowhere else.

Am I doing something wrong?

Jacob

[Former_Member]

Hi Jacob,

I've sent you a message with the steps.

Akanksha