Oppinions please...or what would you do

[ArtifactsNRelics]

Good morning!
Short and sweet version.

Sold an item on Tophatter (cufflinks)

Person paid with a note saying OOPS I thought these were earrings.

I sent them an email 2 days ago saying I have no problem making the earrings for them, asking if they prefer dangle or post style.

Never heard back.

I do not want to sit on this too long, so would you...

Send the cufflinks.?
Send post earrings?
Send dangle earrings?
Some other solution?

Thanks for your input!

[Former_Member]

email again mentioning that you want to ship the order.

[Former_Member]

I would email them again too. The delay shouldn't matter too much to them - since they wanted earrings, what are they going to do with cufflinks anyway. If it comes down to it, I would make them posts since that's probably what they thought they were looking at when they saw the cufflinks, not dangles.

[Former_Member]

i agree with wendi. you might try one more email. if you don't hear back within a couple days, here's what i'd do: if it's not a big problem for you (i'm thinking shipping costs) i would make post earrings and send a note saying you got their note and emailed them but didn't hear back, so you went ahead and made them into earrings. however, if that isn't exactly what they wanted to let you know within so many days and you'd be happy to make them however they want, to just send back the earrings you made and you'll send the ones they want. the only issue is who pays for all the shipping charges. that's just my thought.

[ArtandArtisan]

Most buyers don't haunt the internet like we do. She may take a week to check email, especially over the summer with vacations and kids popping off in all directions. I would hold off re-making the order until you hear back. Send an email saying the item will be re-listed and the order canceled on such and such a day if you don't get a response, then you are not left hanging.

Just noticed, you made this thread public.

[ArtifactsNRelics]

Thank you all, I sort of tend to think she was thinking post style (considering the pic was of cuffs)
Again, Thank you all for your great input!