Former_Member
Not applicable

Conversation Function within orders?

I may be missing an obvious button, but there doesn't seem to be a place where I can have a back and forth conversation with vendors within the Purchase Order. I've placed two orders now where vendors have followed up with a question within our Purchase Order, but I can't just reply to their inquiry. It looks like i have to start a new conversation with them to reply. Is that correct?

Thanks so much! I really applaud this new venture, it's so easy from the retailer perspective to create an order. I would encourage sellers to include their email in their contact or profile, so there is an easy contact for Retailers if we need to reach out quickly.

Warmly, Emily
Translate to English There was a problem fetching the translation.
0 Likes
1 Reply
Former_Member
Not applicable

Re: Conversation Function within orders?

Hello Emily,

At the very bottom of the Purchase Order page is an "add note to vendor" field. You can add any message you want in there, and the vendor should get an email about it.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.