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Former_Member
Not applicable

open case

by Former_Member
Not applicable
‎03-03-2013 02:44 AM
Hi, I can not find a phone number to contact etsy about an open case. The buyer has opened a case and the item has been shipped by USPS priority mail.
I contacted the seller twice to have him make a statement weather he got the package by now or not. This is an international shipping so I do not know if it will show up as delivered. Etsy will escalate this case to Trust & Safety by march 6th. Please let me know what I can do.

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Former_Member
Not applicable

Re: open case

by Former_Member
Not applicable
‎03-05-2013 03:04 AM
Theres a team for etsy admins, if you can find that you can contact maybe one of the admins and tell them your situations and they may help you, but I don't know for sure.
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