Sounds like the computer has a virus - if they have webroot give their 800 # a call. If not, DON"T use it for any personal information. Take it to a computer repair center, many can do a scan for free, but fixing it may be costly. Don;t click on the ads & I would advise not using the computer for etsy until you get it check out. You would be better off using a library computer & changing the passowrds for etsy & payal if you've used it on this computer, just in case.