Where do you add your fee cost?

[Former_Member]

When you post an item do you put the cost of posting your item and PayPal in the shipping cost or in the item cost.

I have been putting it in the shipping cost and had a customer comment that her shipping was not what she paid.

All thoughts will be helpful. Thank you!

[SunshineCottage]

I add those costs into the cost of the item. People get hinky over shipping - I for one feel gouged when I see the cost of an item as reasonable, and then when I get to the shipping, know that a company is making up the cost in the shipping and handling - point in case, I went to buy jute the other day, found it on-line, reasonably priced - $6.00 + for two spools - but the shipping was over $10.00 - I immediately backed out of that! As I do a lot of shipping, I know it wouldn't have cost more than $3.00 to ship that pkg. It feels like I'm being cheated. That's just my opinion as a shopper.

[DecoratingYourself]

here is a pricing tutorial that might help...you add the costs into your item...
http://decoratingyourself.blogspot.com/2011/02/price-hitting-sweet-spot.html

[Former_Member]

I agree -- put the extra cost into the item. While people understand paying shipping is part of buying online, no one wants to overpay on shipping.

[QuiltsByPaula]

I agree ... technically those sales and marketing costs should be absorbed in the price of your item ... shipping is just for shipping

[ExpressionsInLeather]

I figure mine into the cost of the item. That way I don't get complaints about high shipping prices.

[Former_Member]

DY that is a great link. Thanks
Personally, I add fees into my item.

[DecoratingYourself]

tinkerscottage

you are very welcome...

[Stitchcrafts]

I also add the fees to my item. I estimate my shipping and when I'm over by $1 or more I refund the excess.

I buy a lot of my supplies online and I, too, know what reasonable shipping should be and I immediately leave any online shop that has outrageous shipping fees. It's that shop's loss to over inflate shipping and lose a possible customer.

My opinion as an online shopper is that a seller should not be making money on shipping.

[Former_Member]

Great Thank you everyone! I will put these fees into my items!

DecoratingYourself- the tutorial was very helpful! Thanks!

[Former_Member]

good advice!