What to include when order is a gift...

[TheSchickiMicki]

Good morning!
I received an order that is going to be a birthday present for someone else. Would any of you still include business cards, coupons, etc?

Thanks!
Madlen

[AggieRay]

It would be up to the customer on what they want you to include. Are they receiving the gift then giving it to the birthday person? If so, then it would be ok to include your usual business card.. but if you are sending it directly to the person that is receiving the gift, omit the invoice if you send one.

[StudioCherie]

Madlen,
Congratulations! I would include those things. The recipient could certainly be a future customer for you. I would add a birthday card as well, and put the biz card etc inside the card.

[TheSchickiMicki]

Yes, the gift is going directly to the birthday person. I definitely won't include any pricing information, but I was thinking about including some business cards... :)

[Former_Member]

I would definitely include a business card, and I know a lot of sellers write a coupon code on the back of the business card. I've received gifts before that were ordered from online, and I loved the work, but the maker didn't include a business card, so it took me a lot of work to figure out who exactly made the gift that I received! Danielle posted a great article in today's Etsy Success Reading list that you might want to check out - How to Deliver an Experience:

http://www.ducttapemarketing.com/blog/2011/04/26/how-to-deliver-an-experience/

Also, I would also ask the buyer if they would like you to include a message to the recipient (if they haven't already made that clear to you). Congratulations on the sale!

[OrangePoppyPrintable]

I agree - definitely include a business card. If I know the purchase is to be a gift for someone else, I include a gift card with the buyer's message.

BTW, your ribbon creations are exquisite!

[Former_Member]

I received a baby gift from a friend who purchased it on Etsy. It was the first I had heard of Etsy. I was a return customer from the card and now have my own shop. She sent the gift with a small card, a handwritten note, and two business cards. I thought it was nice. Definately no invoice, mail it to the buyer if they want it.

[TheSchickiMicki]

Thanks everyone for the advice!
I sent the box today and I gift wrapped it so it looked awesome from the outside (if I myself may say so, lol). I included a handwritten note with a message from the buyer and my business cards.
I hope the birthday girl enjoys her creation! :)