Former_Member
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Web help! Why can't I get onto 1 particular website and everyone else can??

I've just started selling on another site and my shop went live this afternoon. But I've not been able to look as I can't get on the website!

I've tried using different browsers, switching off computer and router for a few minutes, finding websites IP address and using this, searching for the website through google and clicking on the link, I can't even get onto it using my phone.

Everyone else can get on it fine!

Its quite urgent as I can't even get onto the sites central management system and once I get an order I only get a certain amount of time to accept that order!

Anyone have any ideas??

Would really really appreciate any help.
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Former_Member
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Yikes! Sounds frustrating. Since I don't know what site you're referring to I can't help. Good Luck!
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Former_Member
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Somtimes the cache to your browser is full and can't load new info
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Former_Member
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

It's www.notonthehighstreet.com.

Very frustrating, been trying all day!
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Connect with them via twitter, fb or their blog! Ask them to contact you and take it from there!
http://twitter.com/#!/notonthehighst
https://www.facebook.com/notonthehighstreet
http://blog.notonthehighstreet.com/
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Former_Member
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Ok I'll try that. thank you.
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Let me know if they respond through one of these sources!
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Former_Member
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Nothing yet! I can't get onto the system to ask for support!
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

I was just on your fb page and it looks like you're live! Excellent!

Did they see your post on twitter?
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Former_Member
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Ive been told by my mum Im live, but I still can't get onto any notonthehighstree.com pages! Can't work out why, tried everything!!
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Try clearing your history from your cookies or just removing the cookies for that website.
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Former_Member
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Thanks Ariella Ive tried that, still no.good.
I was hoping it would work this morning but still no!
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Have you tried using a different browser?
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Former_Member
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Re: Web help! Why can't I get onto 1 particular website and everyone else can??

Yes victoria, tried a.few!.
Thanks for trying everyone, not really sure what I do now!!
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