Former_Member
Not applicable

Tracking numbers?

Do you do tracking on your shipments as standard? I like to know where it is, and make sure that they received it, but I'm not sure it's worth the extra expense. What works best for you?
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Former_Member
Not applicable

Re: Tracking numbers?

Absolutely. If you print your labels thru Paypal it is much cheaper than the 80 cents charged by the PO.
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Re: Tracking numbers?

I always do deliver confirmation for the tracking number. I include the tracking number on Etsy when I mark it as shipped. I even (if I have the time) keep track of it and send them a quick message in the morning once it's Out For Delivery, so they know to expect it that day (I had another seller do that for me once and I loved it!).
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shadowjewels
Inspiration Seeker

Re: Tracking numbers?

If you are taking payments through paypal, you have to use delivery confirmation. If there is a dispute, paypal will want that number for proof that you sent the item out in good faith and that your customer received it. Really, this is not optional. Just do it.
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Former_Member
Not applicable

Re: Tracking numbers?

Delivery confirmation (tracking) is free if you print through Paypal.
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Re: Tracking numbers?

you can always print labels through paypal, even if the customer doesn't pay through paypal! I always send everything with delivery confirmation
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Former_Member
Not applicable

Re: Tracking numbers?

I track every shipment, I use paypal and most of the time the tracking is free
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Re: Tracking numbers?

I think the only time they charge on Paypal is for Parcel Post, and then it's only $.19. I think it's well worth it.
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Re: Tracking numbers?

It's worth the expense. It lets both you and the customer know where the package is.
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Former_Member
Not applicable

Re: Tracking numbers?

Okay, that's what I was thinking. But I've ordered a few supplies recently through etsy, and they haven't included it, so I wondered if it was just me. :) But my mail scale just came yesterday, so I'm going to start using paypal for shipping. So that is great to know. Thank you!
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Re: Tracking numbers?

Absolutely! I always get tracking, for my peace of mind and the customer's. It's worth the 80 cents to be able to know where the package is.
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