To include or not to include product information in a package.

[Former_Member]

Buyers would you prefer a card with product information, materials and such with a mobile or is just a thank you card and business cards enough?
Sellers do you send product information along with your selling objects?

I write a lot of product info in the description off my mobiles in my shop, but when I ask, people tend not to read it. So I was wondering if it would be appreciated/ useful to include that info in some form with my selling products in the package they receive. What are your thoughts? Would you like / do you include product information in your package? Is it necessary / wanted?

[Former_Member]

You could include the information if you want to, but I tend to prefer a thank you and a business card. If there is some sort of special care for the pieces, you might include that.

[Former_Member]

I think a business card and thank you card would be fine. However, you may want to print this information on a business card (you can pick up a pack that would go through your printer @ Target or Walmart for cheap) in case customers passed over it in your listing, just as a disclaimer. It'd also be useful for people who receive it as a gift and wouldn't know it needs to be protected outside:

"This sculpture can be hung outside, but should be protected from weather conditions; humidity will make it oxidise quicker and might cause a green sheen over the structure as is natural for copper.
It is not designed as a toy and contains small elements, therefore it should not be hung within the reach of a child or baby."

[PIXELGRINphotography]

Hi Karen,

I would support and advise you to include a product information card. Remember that the buyer might not be the receiver! It would be terrible if someone got your mobile as a gift and it got ruined due to improper care. A lot of the times my items are purchased as gifts... I have been including care cards , previously instructions with all of my coaster sets to make sure they last and look their best for decades!

[WilliamsGiftshop]

I think it is a good idea.
And it is still up to your buyers or receivers wether they want to read it.

[Former_Member]

Some business card services allow you to print info on the back of your cards when you order them, or if you really wanna include a little bit of info, a hand - written note with some info would be good.

Personally though, I would prefer just the business card with contact info and a thank you unless there is something special included.

[BethWold]

I always include a care sheet with my photographs. They are printed on fine art velvet paper - which while being beautiful - is more fragile then the kodak paper style photographs people are used to.

The care sheet does two things - gives them useful information about the care of the print - and reminds them that this is a piece of art as opposed to a snapshot they developed at a local drugstore. This can be especially important if the item is intended as a gift as the receiver will not have read the description - and therefor knows nothing about the item.

So if your item requires special care - definitely send that with. Almost anything you buy tends to come with some instructions - or text on the packaging etc, so I don't think a buyer would find it weird. I'm actually surprised more people don't add information/care instructions.

I'm seriously considering doing some fancy "flyers" or postcards from vistaprint with the care instructions - so they are pretty!

[LoveJewelryByJ]

I always include a thank you note (with my website printed on the back) as well as a care card for my sterling silver pieces (since gold filled tends to take care of itself).

[Former_Member]

I just started including an insert in the packaging that contains shop and contact information, instructions for use and care instructions for that product.

[Former_Member]

Great ideas! Thanks for thinking with me. I like the idea of a business card with the info on the backside. Thinking of my pieces as a gift for others does indeed make me decide that a little extra info is not a bad idea.

[Former_Member]

I send thank you note among with care instructions and my contact information.