Thank you card to customers?

[Former_Member]

Hi,
I would love let the customers know how much I appreciate their business. (Only had one sale, but I am very thankful for it and would love for the buyer to know that.) Do you send a thank you note or anything like that?

[Former_Member]

I include a small, handwritten note in all my packages!

[Former_Member]

I include a thank you note in their package, too.

[CarolaBartz]

Pretty much the same: I include a handwritten thank you note.

[AlbracaDesigns]

I include a handwritten note on their packaging slip that I put in their package.

[Former_Member]

Thank you so much! I will be sure to do that too. :)

[Former_Member]

I always include a little handwritten note along with an enclosure card as a little "thank you" gift.

[Former_Member]

I include a business card as well as a hand written thank you on the invoice.

[AlbracaDesigns]

Oh yeah... I include my business card as well.

[aliciawatkins]

Hi!

I've been playing around with the items I'll put in with one of my cross stitches, but I almost always include some kind of card.

Originally I was including a blank, store-bought notecard (I get them at Michael's craft store 6 or 8 for $1.50 in those discount bins), and leaving it blank so that the recipient would have a card ready to address to the person the item was going to, if it was going to be a gift.

Inside that card, I would insert a separate half-card (about 2x3", plain cut cardstock) with a rubber-stamped impression made from a stamp I carved myself, usually that had something to do with the item they purchased. (A dinosaur stamped card if someone bought a Godzilla cross stitch, for instance.) I happened to have those stamps from other crafting I've done, so that was simple.

Recently, especially because of Valentine's day, I've been wrapping the items I send out in plain paper and sending a notecard with a stitched heart on it. I leave the card blank so the gift giver can write their own "to" and "from" on it. And then I send the usual separate rubber-stamped notecard that serves as a business card, too.

But I think it's a process, one I'm still in the middle of -- and when you're talking your first sale, I don't think it's a mistake to include something extra nice. I gave my first special order cross stitch customer an extra little framed cross stitch! (She was a friend as well, though. Can't run a business that way normally!) And your first customer might like to know you're extra grateful for their patronage.

[Rt9NJvintageFun]

Cindy,I enclose a thank you note and 2 business cards and wrap in vintage paper and ribbons, sometimes a little bonus. I want the the customer to have a Fun experience opening the package, having worked in the brick and mortar arena in my retail career, I can't be there in person, so try to continue the experience.
Life is too short, eat chocolate first...LOL

Good luck with your Shop!

[seemomster]

I've only had three sales...two were gifts sent directly to the giftee, one was a purchase for personal use. The gifts I wrapped with a note that the buyer dictated and I included a description of the jewelry they received, including a listing of the semiprecious stones I used. For the personal purchase I included a handwritten note and a business card.

[studionubbo]

I include a small card with a handwritten note and discount code :)

[Former_Member]

I include a thank you note, and in that note I give them a coupon code for free shipping off of their next purchase from my shop. Several customers have used those codes.

[Former_Member]

Love thank you cards!

So I like to include a handmade Thank You card with a hand written message on the back. It's a bit more personal and shows that you took the time to thank them.

[JanislaJewels]

I guess I'm from a more formal age - I include a compliment slip printed with my banner on the top and the sort of details you find on a business card, and write a personal thank you message on it as well. I also include a "10% off your next purchase" coupon but so far only one person has used it.

[Former_Member]

i also enclose a hand written thank you note with each order so my customer's know how much i appreciate their business

[Former_Member]

I send handwritten thank you note.

[MissTanDesigns]

I send a letter, freebie, and a hand written note.

[Former_Member]

Absolutely! I had custom cards with envelopes printed by Etsian Pinwheel. I also include a discount on return purchases.

In fact, I had changed my whole packaging: item is wrapped in lots of white tissue paper and closed with a gold sticker printed with my shop name on it. I also include a copy of the Etsy receipt and finish the whole pack with a bright red ribbon or some other color complementing ribbon.

Finally got my 5th sale last month and I received an immediate "Oh my goodness, HOW I LOVE THIS PILLOW COVER!" buyer response. She went on to compliment the presentation of packaging. It Made my day among all those wish-I-had-a-sale days!