Hi there ... I just changed my shipping policies. I've had a problem shipping to a couple of East Asian countries. The stuff just hasn't arrived ... ever. I KNOW international insurance is expensive and would deter all Int'l sales if I required it, but, on all the occasions in question, I have had to replace the jewelry, and pay to re-ship it -- as I know it is my responsibility to get it there no matter what, and I don't want bad feedback on top of the financial loss. But, it is one thing to take the chance on a pair of earrings ... which I will do, but what if someone buys a few hundred dollars worth of stuff? I want to be able to protect myself. Anyway, here's what I added to the bottom of my shipping policies:
"There is generally no insurance offered on International orders. It can be done but it's very expensive -- I will quote it upon request. I do reserve the right to insist on international insurance in some cases though, on larger international sales, paid by buyer, to some countries I've had issues with. This will be the buyer's prerogative completely, and I will amicably cancel the sale if the buyer refuses insurance.Thanks for your understanding. Please feel free to convo me with questions."
2 questions: Does this follow Etsy rules? Does it sound okay? (it sounds a bit harsh to me ... I'd love some softer language suggestions if you've got any.) lol. Thanks so much!
