Former_Member
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Shipping & tracking

Hi,

I'd like to ask for your opinion as a buyer.

If you're about to buy something from etsy/e-shop, do you prefer:
(a) shipping cost is including tracking number (price is higher)
(b) tracking is as additional cost which is listed in a new listing

Thank you!

regards,
aurelia
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Former_Member
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Re: Shipping & tracking

Tracking protects you, not the buyer. You can include it in the shipping cost or item cost but it really depends on how you want to protect yourself and whether you can afford to lose something if it is lost during shipment.

Some sellers take the risk and send international without tracking. I do. But my items can be replaced, which is different than, say, vintage items or hard to replicate handmade work.

As far as I understand for option (b), that isn't Etsy legal, is it? I thought we weren't allowed to sell "Shipping Upgrades" in a separate listing.
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Re: Shipping & tracking

As a buyer I wouldn't mind ordering without tracking since seller will cover the expenses of lost package. As a seller I never sell without tracking, I like to prevent such difficult situations.
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Re: Shipping & tracking

Tracking is free with Etsy labels. No reason to not get it IMO.
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Re: Shipping & tracking

I am in Canada and 99.5% of my orders go without tracking and they go all over the world just fine :)
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Former_Member
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Re: Shipping & tracking

thank you all for the input :)
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Former_Member
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Re: Shipping & tracking

i like tracking my packages so i include the tracking information for my customers. i leave it to them to actually track the gift if they like that sort of thing.
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Former_Member
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Re: Shipping & tracking

I include tracking with all of my packages. As a buyer and a seller, I want tracking. I researched this prior to opening my shop and the majority of bad ratings that shops received were due to shipping issues. As you have noticed, one bad rating, knocks your overall rating down. For me, it's not worth a bad rating due to shipping issues.
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Re: Shipping & tracking

I don't like change so I didn't use etsy shipping labels for years. Thought it would be more expensive or difficult. What a mistake! Etsy shipping labels are wonderful. Free tracking within the US, eliminates spelling errors from hand writing on the box, just drop them in a mailbox instead of going to the post office, and postage is a little cheaper than the post office. Try them!
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Re: Shipping & tracking

Oh, you are in Cyprus. Shipping is already very expensive to other countries. Use the cheapest option possible as the base price and add other options in your shipping profile. Tracking is nice but not if it costs much more but each buyer is different.
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