Reviews

[Former_Member]

Hi All,

I had a customer ask for specific item, to which i obliged, she recieved the items and was thrilled with them. I asked if she would be willing to leave some feedback for me. She said she wouldn't hesitate but could not do so until the 3rd March.
What is this about surely if she isn't allowed to leave feedback when she remembers..ie when she received the item and its fresh in her mind, the customer is likely to forget?
does anyone know why this is, is this new?

[CrystalFallsAttic]

Hi Frey,
She probably has other things she is doing. I know some customers do monthly review on there purchases. I would not take it to heart. Yes, its nice to give a review when it is fresh in your mind but life gets in the way. As long as the customer is happy thats all that matters : ) Good luck!

Rebecca

[Former_Member]

Hi rebecca,

I think i didnt phrase my question well, I meant ETSY wont allow her to leave a review until 3rd March, This i find a bit bizarre as the customer would like to leave feedback but is unable to do so until past a certain date...just wondered what the reason was behind this?

[elainesgems]

I think they take the processing time and add the estimated delivery time to that. They want to make sure the item arrives before a review can be left although in some cases the item is received quickly leaving a large time gap.

[Anthropologeek]

I'm not sure that is accurate. My costumer received her package yesterday and she left a review the same day. The Item was sent on the 25th and she got it on the 28th. Maybe she had misunderstood??? Idk.

[Former_Member]

My customer got her package on Friday and left a review on Friday as well. I know that when I receive packages, I am a buyer as well as a seller, it says that I can leave a review at a certain date but I'm able to leave it whenever I want.

[JudyStalus]

They did this people would leave poor review before they received the item, not allowing the seller time to make the item and for the post to deliver it.