QUESTION ABOUT CANCELING ORDER/FEEDBACK

Hello! Can a buyer leave feedback if you have cancelled/refunded their order?
I appreciate all responses!

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Re: QUESTION ABOUT CANCELING ORDER/FEEDBACK

I believe they have 60 days after their purchase to summit feedback even after cancelation. Not sure though!
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Former_Member
Not applicable

Re: QUESTION ABOUT CANCELING ORDER/FEEDBACK

I thought they couldn't because I had to cancel a sale through problems with a buyer before and once cancelled I couldn't find anywhere to leave feedback for them afterwards. This is from a seller viewpoint though, not sure about the other way around.
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Re: QUESTION ABOUT CANCELING ORDER/FEEDBACK

My understanding is that when you CANCEL an order, there is no longer an option for feedback. If you just issue a refund and do not cancel, they can still leave feedback throughout the allotted timeframe.
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anniekdesigns
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Re: QUESTION ABOUT CANCELING ORDER/FEEDBACK

I think they have 2 days after an order is cancelled to leave feedback.
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maydaylabels
Conversation Maker

Re: QUESTION ABOUT CANCELING ORDER/FEEDBACK

Ding ding, 2 days is correct

unless you cancel before your stated processing+shipping times
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