Problem with USPS

[BlackCatStudio98]

I went to the post office today and they couldn't figure out how to give me tracking for first class mail. I know they implemented some changes today along with price increases, but my post office didn't know the particulars about the changes. They said they don't get any info and they have to learn as they go. What??? So when I tried to send my packages they didn't have a button to click for tracking so they couldn't give me tracking for my 8 orders that are supposed to have tracking and had to go out today. I'm super annoyed right now.

I don't know if it is a case of my post office not knowing what to do or if USPS decided not to offer tracking for first class anymore. Does anyone know?

[RomaMiaTradingCo]

omg. that's a hot mess.

I haven't went into a post office to ship anything in a hot minute. I get my tracking automatically when I print off my labels here.

This makes me happy I do it that way!

[BlackCatStudio98]

Never mind, I checked the tracking numbers a few hours later, and they are working. The post office didn't know if they would and I checked a couple of hours later and the website said the numbers weren't found, so I thought it didn't work. But after checking again they are now working. I'm just glad I got my tracking, and I didn't even pay for it!

Thanks for your reply Nikki! Eventually I will get a printer and print my own labels.

[StoryBookEarrings]

I am upset with USPS. They lost a package of mine took two weeks to get to GA from VA. I had to refund the customer. OMG this is like the fourth time this has happned to me in 9 months! UGH!

[LeedsRadio]

Over the last 15 or so years I have shipped thousands and thousands of packages by USPS and they have lost exactly ONE. I've shipped to almost anywhere you can imagine including rural China, Russia, APO, FPO, etc.

I also only get one or two a year that are significantly delayed. This year items are arriving on average before their estimate date.

If you are having problems with USPS you have to look at what you are doing: How are the labels being produced, what type of boxes, envelopes etc you are using and how you are getting items into the mail stream.

If you're going to use USPS you have to do things their way. This means you read all the facs and find out everything about restrictions and recommendations.

If your items are not machinable it could mean a delay
If your items don't have standardized addresses it could mean a delay
If you don't have barcodes it could mean a delay
If you have something that is worth more than $10 do not use 1st class

My favorite USPS story.
One of my customers in Chicago had a very urgent order. I shipped it at 9:30 am by express mail with guaranteed delivery by 3 pm the next day. I call the customer the next day at 4 pm to make sure he received it. He said "No". I started to get upset and he interrupted me to say "It got here YESTERDAY." They somehow managed to get the package their the same day it was shipped

[Former_Member]

Ship Priority mail. Packaging and tracking are included.

[Former_Member]

Priority mail is so expensive - first class also gives a tracking number, but parcel delivery does not. I have had a $100 package go missing because I chose to ship it parcel delivery price - never again. The post office recruits 3rd party companies to pick up and deliver "returns' which is where my package went. It was not a "return" so got lost. USPS would not give me the names of the 3rd party companies, so I could not contact them directly. My nice package is sitting on the floor of some yuk warehouse.