Note to Buyer/Shipping labels

[CozyDawg]

Ugh. I was just buying labels and noticed that a note I had written a while back was showing up on ALL my labels by default.

I can't figure out how to stop this from automatically populating for every single order. Help?

[UrbanCoutureJewelry]

I did the same thing when I went on vacation and forgot to edit it when I came back home so everyone received a message saying nothing was shipping out till Aug 18th. If you did the same thing I did you will have to click on shop settings and then Info & Appearance.

You might have written a note in your shop announcement and forgot to delete it like I did, or at least that's what it sounds like.

[CozyDawg]

No, it's not that one. It's the message they get after you buy a shipping label. I can't figure it out. I think it's a bug from the convo snippet tool.

[FreshFromtheFlame]

On the page that you create the shipping label off to the right of the screen there is a note section that you can edit. You have to click edit each time you create a label if you want this message to be different for each customer. This is the message that is sent saying the item is shipping.
Hope that helps. Love your puppy, so cute!

[Former_Member]

what I do is every day before printing my shipping labels, I go into the shipping labels section, change the notice and then save it as the new default.

Then I close the shipping labels screen and reopen it. That way the 'new' notice gets used for each label printed that day.

its a royal Pain in the butt but its the only way I've found around it

[CozyDawg]

This is a total bummer!