I took this really badly and found it very upsetting today to receive my first negative feedback, as I am sure like many of you, you work so hard to make your craft and build your seller profile, walk on eggshells somewhat for succes and put your heart into it, and then a feedback can feel so immediately damaging - especially when it was premature, unfair, did not contact me first and felt like it was not a considered feedback on the buyers behalf!
I feel that there should be a recourse to respond next to the feedback, when it is unfair - perhaps there is, if someone could let me know?
I state clearly that I ship from the UK, and that shipping outside the UK takes 3-5 days. Because of the weekend, today would have been the expected receipt date for an item that is bought on evening of 14 April - and as far as I can tell she left her feedback morning of today in Las Vegas, without waiting to see first if it would arrive today at all - am I wrong?
