My articles don't appear in Etsy browser

[Former_Member]

Dear friends,
I just made an experiment.
I went to the Etsy front page and clicked on the following: browse - women - scarves - shop location - France
And my articles don't appear at all!
Eh! What to do?
Kind regards
Marlene

[ColorMyWorldCrochet]

I had this same problem a couple of months ago. I went in, deleted my location and then added it again and it seemed to work.

[Former_Member]

Deleted your location? What do you mean?

[ColorMyWorldCrochet]

At the top right of your screen, click on "Your Account", then "Public Profile". That is where you can delete your location, then add it again

[Former_Member]

Ok, thanks so much.

[Former_Member]

OK I will try that - thanks a lot!

[Former_Member]

Hi again - It doesn't work - none of my articles show!
Any other ideas?

[Former_Member]

Marlene, I tried it too, it doesn't work for me either.

[Former_Member]

Marlene did you click save after entering your location? It worked now for me.

[Former_Member]

Hi Ann,
Yes I did save it....
I think it might have to do with language. I started my shop in France but with English as language....Maybe this create some kind of bug.
still I don't know how to fix it! Except for getting better at written French - which I'm working on :)

[Former_Member]

Marlene, maybe present this issue with the Etsy Site Help Team. Or do a search in teams for a thread with an issue like you have. Good Luck!

[Former_Member]

Thanks a lot Ann,
I was actually wondering whom to address with such problems....