Former_Member
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How many repeat customers do you get?

I get some here and there, and also have some die-hard fans, but just wanted to know what I should be looking for when it comes to repeat buyers.

Thanks guys!

R&S
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Re: How many repeat customers do you get?

about 35% of my customers have purchased from me more than once.
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Re: How many repeat customers do you get?

None yet. Though I have been told by some customers that they'll be back :)
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Former_Member
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Re: How many repeat customers do you get?

Well, I sell wedding invitations, so I hope my customers only need to order from me one time :)
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Re: How many repeat customers do you get?

I get about 50% returning customers, mostly at season changes and back to school uniforms. Several for birthday dresses or christmas dresses every year.
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Re: How many repeat customers do you get?

I haven't done the math, so it's a wild guess. I think it's less then 5%. But they keep returning.
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Former_Member
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Re: How many repeat customers do you get?

I have had 11 sales in the 4 months I have been open. 2 of those have been from repeat customers. But I know them IRL so I don't think that counts. lol :)
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Former_Member
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Re: How many repeat customers do you get?

I recently did a custom tablet sleeve for one client, and she liked it so much that she requested another item as soon as she received it. I am now working on it. Am really pleased about it, I hope I get more of them :) Feels good to be appreciated :)
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Re: How many repeat customers do you get?

have only had 2 customers so far but hopefully i would like some repeat customers!
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Former_Member
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Re: How many repeat customers do you get?

I don't have any repeat customer yet <3
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Re: How many repeat customers do you get?

Rarely do I have repeat customers.
Vintage shoppers tend to shop around...but those that I have I value and offer a tuck in gift!
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Former_Member
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Re: How many repeat customers do you get?

I've had 3 repeat customers, out of 22 total sales so about 27% return. Not bad I'd say, considering I joined mid-Jan!
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Re: How many repeat customers do you get?

We seem to have become a few people's go-to wedding gift =)
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Re: How many repeat customers do you get?

I had 5 sales so far and 4 of them to the same person and it is not a family member/ good friend ;)
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Former_Member
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Re: How many repeat customers do you get?

I have had 4
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Re: How many repeat customers do you get?

I am glad though that after almost 7 years of selling on Etsy, the majority of my customers are still brand new Etsy members, that somehow found my products online.
And lots of them could potentially turn into return customers.

I also noticed that some of my customers return after 4 or 5 years, because the product they bought held up that long and just shows too much wear, and now they want a new one, in a new colour (combination).
That is promising for the future...
(And no, I am NOT tempted to make products that only last half a year instead, so they return faster, LOL.)
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Re: How many repeat customers do you get?

A lot, it's pretty awesome!!
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Former_Member
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Re: How many repeat customers do you get?

I've had one repeat customer, and one came as a result of seeing what her friend bought from me! I loved that!
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Former_Member
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Re: How many repeat customers do you get?

a lot.

many are ten time buyers.
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Re: How many repeat customers do you get?

I'd estimate 5-10% of my buyers are repeat customers, but I've only been selling on etsy about a year and half, so maybe that will increase with time. I love how there is a little green star neck to their name when they order to let me know.
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lippybrand
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Re: How many repeat customers do you get?

probably about 15-20% for me, its a wild guess!
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Re: How many repeat customers do you get?

No so far but I keep hoping!
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Former_Member
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Re: How many repeat customers do you get?

I've had 1 from my 27 sales, which I think is phenomenal considering I sell vintage items. Killing them with kindness definitely works for me :)
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Re: How many repeat customers do you get?

None yet, but a man just told me he will be buying from me again :D
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Former_Member
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Re: How many repeat customers do you get?

I have 2 repeat customers. I am very grateful to have them! I don't offer them a discount, but I do sometimes throw in a freebie. I also sent a thank you Christmas card with one order as she bought just before Christmas.
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