How do you get feedback?

[Former_Member]

I am a new seller and I have a few sales. I would like to get good reviews. In my opinion, I sell a quality product. But that's not enough, apparently. What do you do to get feedback? I may not know a secret?) Thanks!

[MyElesi]

Usually only 1/3 of customers leave feedback .The review system opens after 15 days (more or less ) from the time you marked your items as shipped , and it stays open for 60 days so i am sure you will get feedback .

[HareAndFern]

There is no secret. Statistically, 1 out of 3 customers leave feedback. In my case, it really works that way. The worst thing you can do is to be pushy about feedback - a lot of sellers with little feedback are tempted to send messages to their customers and ask for feedback. Never do it, just wait. And remember, no news means good news.

[WilliamsGiftshop]

The best way to get reviews?
Have unique products of outstanding quality and excellent customer service.
That makes many customers want to 'tell the world' about you.

[RomaMiaTradingCo]

Yeah, there's no "real secret."

Like Bea said, "Have unique products of outstanding quality and excellent customer service."

Unfortunately, not many people do leave reviews. :( And it is against Etsy rules to ask customers to leave reviews.

[WilliamsGiftshop]

I'm not so sure about that last sentence, Nikki, since Etsy is even spamming our customers reminding them to post a review.

But no, you don't want to ask for reviews. Most customers will be annoyed by it (so it actually increases your chances of bad reviews).
Remember: no news is good news!

[Former_Member]

Thank you. I'll wait and hope))

[Former_Member]

I agree that only about 1/3 of people review. I have had 109 sales, and only 33 reviews. I have never asked anyone to leave feedback, often times they will private message me to tell me how much they like the item, sometimes including a picture of it in use. Love when that happens.

[WilliamsGiftshop]

I get that a lot too: feedback through convo or e-mail.
Too bad I cannot have everyone read them, but they still warm my heart.

[NataBurgos]

I believe that if your product and service is good-outstanding-profesional, good feedback will come.
Don´t be pushy about giving feedback, some customers hopefully will love your items and will decide to write back and even put 5 stars on your shop.
When I buy things on Etsy I leave feedback (I really enjoy it!) and until this moment I've made business with nice sellers and great shops.