Former_Member
Not applicable

How can I make people leave feedback

I tried everything, every message, every conversation, I even ask on my shop page 35 sales but only 24 left feedback am I just over reacting or does everyone have about that average.
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Former_Member
Not applicable

Re: How can I make people leave feedback

24 feedback from 35 sales is a quite good ratio. Trust me.

Though, you can send a hand written note along with your item to make it more personal. ;)
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Former_Member
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Re: How can I make people leave feedback

I wouldn't push it - There have been a few times I was slightly dissatisfied with a purchase and chose not to leave feedback rather than leave a positive, neutral, or negative.
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Former_Member
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Re: How can I make people leave feedback

24 feedback from 35 sales is a quite good ratio. Trust me

That
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Former_Member
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Re: How can I make people leave feedback

Sometimes, no feedback, is good feedback. I rarely get feedback from outside buyers and most of my feedback is from Etsy shop owners. In fact, before becoming an Etsy seller, I never left feedback on a purchase from anywhere.
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Former_Member
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Re: How can I make people leave feedback

ok well I guess I'll consider myself lucky
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Re: How can I make people leave feedback

I wish I had that feedback ratio!
You can always buy stuff on Etsy to get more feedback.

OR threaten your customers like the mafia! ."You leave me feedback or I break your face." Haha! Only kidding! Please don't threaten buyers! (Too many old Martin Scorsese movies for this girl)
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Former_Member
Not applicable

Re: How can I make people leave feedback

Send this link with the shipping notification.
https://www.etsy.com/feedback/awaiting
Ask in a nice way, after receiving the item to use the link to leave feedback.
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Former_Member
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Re: How can I make people leave feedback

Funny thing was Marie That was my first thought...lol
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Re: How can I make people leave feedback

I'm new in here but I think it's very good ratio for Your feedback!! :)
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Zehland
Crafty Poster

Re: How can I make people leave feedback

I send the feedback link that jenni posted with every shipping notification. However, it does not help!

I can't get customers to leave feedback on Etsy very easily because most of the time, they seem to prefer sending an email or convo telling me how happy they are with their purchase. Then I'm not going to bug them to also leave feedback. I guess they like the personal approach better.

I agree that you have an excellent ratio.
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1AEON
Inspiration Seeker

Re: How can I make people leave feedback

just sell a lot more and have you'll have more feedbacks, it will come with the time passing:)
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Former_Member
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Re: How can I make people leave feedback

I don't know; I have the same problem^^
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Former_Member
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Re: How can I make people leave feedback

Like everyone else has mentioned, 24 feedback for 35 sales is pretty good. You can't really force customers to leave feedback, and some won't like it if you keep asking, but it should be fine if you ask nicely.
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Former_Member
Not applicable

Re: How can I make people leave feedback

You can bring a horse to water...

I don't view feeback as a major business tool, so I don't stress over it. I don't sent out requests or links. Has worked just fine for me.
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Former_Member
Not applicable

Re: How can I make people leave feedback

You have a higher than usual ratio, so whatever you've been doing.
But really, you can't MAKE people do anything (;
Congrats on your success!
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Re: How can I make people leave feedback

I ask nicely after a week of the item arriving. I say that it would be so awesome if they love their item ,if they could take a few minutes to leave me public feedback. I say as it helps my stores success and puts food on the table for my 4 teenagers and makes it so I can work from home ! People will take time if you get personal but make it very short and to the point. This has given me a 50% more success of more feedbacks ..The sad part is, SHOP owners on Etsy that have asked me for deals, gotten amazing service... don't take time to leave me feedback!

Its almost like they don't want you to do better then them! (very few like this) but there on here! Thats the most disheartening to me!

Embrace the feedbacks you have and know that we all go through that part of the sale often! Good Luck!
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Former_Member
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Re: How can I make people leave feedback

Like others have said you have a good ratio. I wouldn't push too much for feedback.

I recently made a purchase on amazon and got an email from the shop I ordered from. The email included a request to leave a "5 out of 5" feedback if I want to keep receiving good service at low prices. So if I don't leave a good feedback you'll raise your prices and give bad service? It completely turned me off.

Point is you never know if you might be turning your customers off in your pursuit of more feedback.
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Former_Member
Not applicable

Re: How can I make people leave feedback

i was worried about my feedback too when i just start my shop, but then a senior seller advice me that [No Feedback Better Than Negative Feedback], therefore i just let it go.
there's customers do positive feedback VIA MESSAGES, i wish they do it in the actual feedback, but then i don't want my customers to think i'm annoying or pushing them to give feedback...
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Former_Member
Not applicable

Re: How can I make people leave feedback

Before I became a seller I was a shopper only and to be honest it was not easy for me to find where to leave feedback.
Maybe etsy should send a reminding link to buyers to leave feedback just as amazon does. Most of the time I would forget to leave feedback if amazon wouldnt remind me.
I wish etsy would remind people to leave feedback after a transaction...
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MinxouriVintage
Conversation Maker

Re: How can I make people leave feedback

i had a higher feedback percentage when I did a hand written note. I may start doing that again.
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Re: How can I make people leave feedback

7 sales and only 1 feedback for me. I include hand written notes as well. It's frustrating but as long as I'm selling I guess I wont complain.
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Former_Member
Not applicable

Re: How can I make people leave feedback

I never push for feedback... I leave feedback for every buyer and whenever I buy an item so I figure karma will come back to me eventually :)
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Former_Member
Not applicable

Re: How can I make people leave feedback

You can't really "make" anyone do anything.
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Former_Member
Not applicable

Re: How can I make people leave feedback

You can try to be "proactive" about your feedback and ask for feedback

I was a customer long before i opened a shop and it took several purchases before I learned that there was feedback on Etsy.

Try sending an email to the customer thanking him or her for the order and letting the person know that there is feedback on Etsy that is very important.

I would not ask more than once.
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