Former_Member
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HELP - Feedback

Since the feedback system has changed, I have no idea how and where to leave feedback; I also want to be able to tell customer to leave feedback (very important to me) and I don't know how; Somebody help! :)
Thank you
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Former_Member
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Re: HELP - Feedback

As the seller, you don't leave feedback anymore. The buyer can't leave feedback until after they've received the item.
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Re: HELP - Feedback

Michelle,
I know that if I log out and then sign in again, the little message on the top reminds me that I have feedback. But, if you are logged in, you or your customer will go up to the very top of your screen and click on Account.

Once you are in that section, on the top right of your screen it will list blue links, one of which says Purchase. Click on that. It will list your recent purchases but now with the new system, it will show the item your item bought, but now with a message saying Open For Review on ........ date. Once that date has passed, you should be provided with instructions. My latest purchase won't let me rate until Sept 6th, so I don't have more details.

It is giving the buyer about 2 weeks before being able to leave feedback.

I hope this helps and is not confusing!! Also, we as sellers do not leave feedback, but this will be helpful for your customers for your feedback. I once had a customer ask me how to give feedback on my purchase.

Eileen
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Re: HELP - Feedback

You can leave feedback from 'purchases' only after a certain amount of time has passed.
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Former_Member
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Re: HELP - Feedback

Oh, & if it is a digital item and the seller doesn't mark it shipped you will never be able to leave feedback. Found that little treasure out today. :(
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Re: HELP - Feedback

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Former_Member
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Re: HELP - Feedback

Thank you so much for all your helpful replies!! xo
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