Feedback link?

[Former_Member]

My customers seem to have trouble finding the feedback link after the sale. It's probably because a lot of my customers come from outside the Etsy community. And I know that they are happy with their stuff because they send me emails and convos, and post nice things on my facebook. They just rarely make it official.

How can I help them? I was thinking about sending them a convo or email a week after I ship, but I don't know how to direct them to the right page to leave feedback. Is there a link that would work for any buyer?

Thanks!
:-)
Bits

[Former_Member]

That's a good question. Especially for customers outside the Etsy community, I think an email would be better than a convo, because they won't necessarily get the convo unless they log back in to Etsy, right?

I sometimes have trouble finding the area for where I'm supposed to leave feedback for buyers!

[Former_Member]

Does this link work for everyone?

http://www.etsy.com/feedback_awaiting.php

[Former_Member]

Oh it does work! I've been wondering about this for a while but haven't actually tested anything before! :) Thanks for posting. That link will definitely be helpful.

[ThreadedKey]

great link, it took a while to find!

[Former_Member]

I've always thought the feedback on here was hard to find. That's a good idea!

[Former_Member]

AWESOME! Went right to me feedback area.

Thanks.

[Former_Member]

or you can tell the customer to click on "your account" in the upper right hand corner and choose "feedback".