Former_Member
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Expedited shipping?

Quick question - I know I've seen this discussed before. How do you change an order when a customer requests expedited shipping? It looks like I need to cancel the order, update the shipping then have the customer re-purchase the order. But that seems a little clunky. Is there a way I can update the shipping within a sold order and send a new invoice? Or can it be done through paypal?

Thanks for your feedback!
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Former_Member
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Re: Expedited shipping?

I'm wondering the same thing. I think I might add it to my announcement to contact me before buying if rush shipping is needed.
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Former_Member
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Re: Expedited shipping?

I just had to do this last week. I just sent a seperate invoice through paypal for the difference in rush shipping. They do not have to be signed up with PayPal for you to do this either. They'll get instructions on how to pay in an e-mail.
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Former_Member
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Re: Expedited shipping?

That's a good point Dana.

What about for DC customers?
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