Mandalarain - Just finished looking at your shop. I love the banner and pics, very pretty. I'm fairly new here and you've had a lot of sales, so these are just my opinions.
Shop Announcement: It's very important that your first sentence say something about your items. Also, I don't feel there should be any negativety in your announcement with regards to your personal health issues. This would just put people off either by sympathy and not wanting to burden you or being worried that your issues might interfere in the quality of your work.
Descriptions: I chose two items under Crystals, Gems, Minerals -
SS Crystal Gem Wire Wrapped Necklace Pendant with Golden... The first couple of words should describe your items - they should be words people would use to search for them, i.e. like Wire Wraped Pendant, Sterling Silver..., or Wire Wrapped Necklace, ss..., or SS Gem Necklace..., etc. Tags: Should also be words that someone would use to search, such as - jewelry, pendants, gem necklace, wire-wrapped pendants, silver wire-wrapped pendants, wire-wrapped necklaces, silver wire-wrapped necklaces, OOAK gem pendants, OOAK gem necklaces, mens jewelry, womens pendants, unisex jewelry, yellow gem pendant, etc.
Chrysocolla Stone Pendant... - should be Pendant, Silver Wire Wrapped Chrysocolla Stone on SS Plated Curb Chain.... Tags: jewelry, pendants, wire-wrapped pendants, stone pendants, blue/green pendants, stone necklace, stone wire-wrapped pendants, blue/green necklace, OOAK stone pendants, etc.
Policies: I don't think there should be any negatively here either, this scares people away. The 1st two sentences are fine. You could add to the "I do not accept refunds or refunds... however I want you to be completely satisfied with your purchase. Then continue with... If you're unsure about your purchase...
Hope this helps. Take care, Kathy