Custom Listings

[Former_Member]

When you create a custom listing for a person, how long do you leave it up? I had several back and forth convos with a buyers yesterday and then posted their custom order. They did not purchase the item last night, and I haven't heard from them. They are admittedly new to Etsy.

What do you do about custom listings? What if they go unclaimed?

[Former_Member]

I would wait a couple days and message them to remind them as a follow up and go from there. If literally weeks pass and nothing and no word I would edit the listing and use it as a custom listing for the next requester.. lol

[Former_Member]

Usually my custom listings are gone within 24 hours, but I have one since last week....and nothing, just other people checking it out. I think is ok to leave it for some time, maybe after this weekend I will convo the buyer. So far it is almost like the ad in my store :) And also most of my clients are moms, and knowing life things like to go off the track for most of us, so I don't worry much about late claims for reserved listings. If I won't sell it, somebody else might buy it, or it will be great gift for one of my kids friends.
Just a thought...
Usually buyers are committed to custom orders, don't worry much. I think covo reminder after few days might be a good idea.
Aneta