Creative comment feedback

[CabinFeverDream]

I want to be more creative in my feedback for customers. Buyers have a bit more flexibility and freedom to say something clever or funny. As a shop owner you don't want to risk offending present or potential customers (with humor or sarcasm - easy to misinterpret).

There are so many examples out there of memorable, and often hilarious feedback comments from buyers that we would never dream of leaving a customer. I want to be more creative than the "thanks for buying the xxxx, hope you like it" vein but not as far as "if we were in prison, I'd protect you in the shower". I am creative in so many ways - why do I get stumped at leaving unique feedback?

It seems feedback on Etsy has sort of been relegated to the back, dusty corner (I have a hard time even remembering how to find it) but it is an opportunity to say thanks, and that is a very important part of business!

Let's think up some great ideas for customer feedback. Something that will make them smile, laugh, glow, etc and want to come back for more. While I like humor I also want it to be sincere. Do you already have something you'd like to share?

[CabinFeverDream]

Anyone have a creative take on feedback?

[Former_Member]

I'd rather write a nice personal [sometimes witty, sometimes silly, most-times simply sincere] message to be received WITH the item I sold.

Many buyers-only don't even realize feedback exists, which is why we don't receive it as often as we'd like as sellers.

And even if they do leave it and we return it, there's no easy way to know you've received feedback as a buyer. And then it's not shown to anyone else anyway.

I guess what I'm saying is that while leaving buyer feedback is nice but not necessary, it doesn't seem worthwhile to take the time to try to be witty or creative in this kind of way.

[Jantiki]

You could say "Thank so much for buying my ....... and giving it a new home. It called me collect last night from your telephone and said that it's very happy in it's new home. So tomorrow I'm renting out the room to someone new. "

No one would read it, but if they did, they'd remember you.....Hint: If the guys in the white coats come to the door, DON'T answer it!

[LettersAndPine]

I usually just say, "Thanks so much for your purchase! Enjoy!" because I, like you, can't think of anything else to say.

I have the same problem when writing in birthday cards... :-/

[CabinFeverDream]

I suppose you're right in that most people don't see buyer feedback. I wouldn't write something original for every sale...way too much work!

I like the idea of an item calling me from it;s new home! I may steal that one ;)

Whitney, that's almost exactly what I say now! "Thanks, enjoy!" . I need a better line, lol.

[Untwistedsister]

A long time ago I found a site with great feedback dust like this one:
*•-:¦:-*Absolutely Wonderful*•-:¦:-* Thank You*•-:¦:-*
I put them into a file and when I can't think of something more personal I at least sprinkle some pretty dust on my customer.

[Untwistedsister]

@ Jantiki - I LOVE your avatar

[Jantiki]

Thanks Terri, they are so cute when they wash their faces and especially when they get the tip of their ears to the tongue to clean.