Former_Member
Not applicable

Case Dropped

I posted on here yesterday that I was really upset because someone opened a case against me.

http://www.etsy.com/teams/5002/etsy-success/discuss/11229052/


I want to thank everyone who supported me and gave me really good advice, it helped me no end, THANK YOU. The case was resolved last night after the sweater arrived with the customer, apparently, you were right, she didn't realise it was coming from france, it still only took 11 days, so that is really fast. She apologised too, so I am over the moon this morning. Thank you for being such a supportive team, its fantastic
angela
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EntwineKnitwear
Inspiration Seeker

Re: Case Dropped

Oh Angela, I'm so happy for you! This is such good news!
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Former_Member
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Re: Case Dropped

Yay! Happy to hear it was resolved.
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ecarlateboutique
Inspiration Seeker

Re: Case Dropped

I am glad that everything worked out!! I hate that roller coaster feeling;0
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Former_Member
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Re: Case Dropped

So glad it worked out for you. Now you can go back to concentrating on pleasant things! :)
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Re: Case Dropped

So good to hear this worked out for you!! Hope you have a great weekend!
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Former_Member
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Re: Case Dropped

Awesome news! I am so happy and relieved that everything worked out for you!
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Former_Member
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Re: Case Dropped

that's awesome!!! glad to hear that.
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PAPERFLORISTS
Conversation Maker

Re: Case Dropped

Good news!
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Re: Case Dropped

Great News!!

Maybe next time when your packages need to ship to other countries, just send customers a note that " Your packages was shipped today, it usually takes 2-4 weeks...." something like that.
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Former_Member
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Re: Case Dropped

Fantastic!
I am happy for you..
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Former_Member
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Re: Case Dropped

Fabulous news!!!!!
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Former_Member
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Re: Case Dropped

hooray!!
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Spellbinderie
Conversation Maker

Re: Case Dropped

Yay! Good news!
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Former_Member
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Re: Case Dropped

Great, I'm very happy for you Angela ^^
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Re: Case Dropped

Hey Angela that is great news!
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Former_Member
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Re: Case Dropped

Thanks everyone, I mean it, you have all been fantastic. I am now tracking post, even though it meant raising my prices, I am emailing customers to tell them how their parcel has been shipped and also that it is coming from FRANCE with a delivery time of 2-6 weeks. That is generally far too much time, but I have taken everyone's advice and completeted all the suggestions made by you all. You are all brilliant
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StuckOnSilver
Inspiration Seeker

Re: Case Dropped

Terrific news!! Happy for you!
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