Blocking Buyers

Is there an app to block certain buyers from being able to buy from my store? I know that sounds kind of crazy but there are some buyers that are more headache than it's worth. If Etsy does not have an app like this, I think they should integrate one.
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Re: Blocking Buyers

There is not. You do have the option to turn down sales or cancel sales if you do not wish to fulfill them, because of difficulties.
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Re: Blocking Buyers

Can a person still submit a review if you cancel the order?
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Re: Blocking Buyers

If you cancel the order before you ship it, then there's no way to leave feedback. If you cancel the order, after it's been marked as shipped, it's still ''open' and the customer may be able to leave a review, depending on the timing.

Over the years I've gotten better at recognizing the warning signs of a no-win situation and have elected to cancel or refuse orders before they can become a bad situation. There are some (now former) customers whom I have flagged in my mind and will cancel should they make another purchase.

If there's a case of fraud against you, I imagine you could contact Etsy about that. One of the original intentions behind shops leaving feedback on customers was to let other shop owners know if a customer didn't pay, etc. That feature is no longer available through Etsy's feedback system.
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Former_Member
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Re: Blocking Buyers

We used to be able to leave a negative (or positive and neutral) feedback for our customers. I really wish we could still do that for the customers who fail to pay or to pay, or ones who just get out of hand. Maybe we can get Etsy to bring it back? Even a 5 star rating system just for the buyers.
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