Automatic Shipping Notifications...

Is there any way to shut this off?
I received an order on Saturday afternoon, so I printed out the label and all, spent an hour or so putting the package together (it was my largest order to date). But then I received a message from the buyer saying that she was notified that it shipped already. She was just wanting to know if it had. I told her that I believe that Etsy automatically sends out a notification which the shipping label is printed, but I told her that I did have the package ready, and I would place it in the mail drop on Monday. =)

Now, I usually DO send a message letting them know that their item has been placed in the mail drop..! But I suppose that may seem quite confusing when they receive two notifications?

I usually print the label out first, because I like to add it to a flat package, but sometimes it's late afternoon when I do.

It would be great if there is a way to manage the notifications..! Because I may not be able to place it in the mail drop right away.

Thanks a bunch!
Kristie =)
Translate to English There was a problem fetching the translation.
0 Likes
5 Replies

Re: Automatic Shipping Notifications...

You can set the day ahead approx. 2-3 days of when you plan to ship.

You can choose not to send the shipping notification when you print the label.

Or you can simply use the Etsy shipping notification email as your only shipping notification---and not send a second message.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SpangGangDesigns
Inspiration Seeker

Re: Automatic Shipping Notifications...

i print labels a day or two ahead, but indicate as I am do such, what date i am shipping. It's an option to choose your ship date right under the 'purchase label' button after you've filled out all of the shipping info.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Automatic Shipping Notifications...

^Exactly, so your customer gets this nice email that says
"Your Etsy Order Shipped!"
with the date it is shipping right below.
or if it is more than one day it says
"Your Etsy order is Shipping Soon!"

and it has all the tracking info, including a short message from you.

Why send an additional email? This one is all set up. =)
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Automatic Shipping Notifications...

AWESOME!!!! That's exactly what I wanted to know. =)

Thank you all so much!!!
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Automatic Shipping Notifications...

Thank you for the info, needed it.
Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.