About shipping setting >_<

[Former_Member]

Does anyone know how to let all the client leave they Phone.NO when they purchase?
is it any setting button?

thank you for the help!

[Former_Member]

I'm not sure if its a setting option but you can always add it in your notes section for your items.

[Former_Member]

Thanks Fatima Adam ,
that is a good point.but it need to notes all the items again >_<

[OneFairfaxRoad]

You could also request it in "Message to Buyers":

"Thank you very much for your order! In order to ensure the best shipping experience, please send me your phone number to put on the package. Thank you again!"

[Former_Member]

Thx Anne ,that would be help : )

[SangriaSilverDesigns]

I personally wouldn't want to give my phone number. Contacting me by my email address is enough for me. I would feel a bit of invasion of privacy and especially if you put it on the outside of the package...I wouldn't be happy with that. Maybe just me.

[CozyDawg]

Why do you need the buyers phone number? that would out me off as well.

[TLCLyn]

Sorry M-Style, I agree with Joanne and Sandi, I would want to do everything by email, kind of the whole thing about shopping online.....I wouldn't want to leave my phone number if I purchased.

[Former_Member]

FEDEX requires a phone number for shipping in case of delivery problems. Standard.

[Former_Member]

All land line telephone numbers are on the web. All business have their numbers listed.

[Former_Member]

I just plug in my number when needed...

[Former_Member]

Oh!it must be misunderstand!
The postoffic told me,if we don`t provide Phone NO. they will send the package once.
,but...if the customer are out of home.they would`t send it again sometimes!!!
just left the package at postoffic! if the customer have no Phone NO. on the note.
so,that why I insist need the Phone NO.!

[Former_Member]

I understood your question. I knew that FEDEX requires the contact phone number. I wasn't sure about USPS but I was pretty sure that if a phone number wasn't listed in the "phone book, i.e. land line, i.e. with 911" with the government , they would not leave the package. Tracking is everything these days with the shipping companies and the USPS, i.e. government.
I have it in my policies that a phone number is required for shipping with FEDEX. I still have to convo the buyer if they don't give it when they buy. FEDEX will not deliver at all without a number. It is good to know about USPS. I had heard that they had cracked down.
Professionalism in business and shipping is very important.
Hang in there, I understand your frustration.

[Former_Member]

Thank you for your support Robin Hipps : )
I quite agree shipping is very important.especially in international online shop.
Most of the customer like low shipping fee,so shipping way just the USPS ,but the more shipping information we give the more reliable it is.
that is my point !
In Ebay ,we can tick a option let every customer leave their Phone NO. when
they purchase.
I know it is not alright to every customer.But I can't think of any better way to solve shippping problem : (

[JudyStalus]

I would never ask for a phone number and would never purchase from a shop that requires a phone number.
I've been selling here since Jan. 2008 and have about 3600 sales between my two shops and have always shipped internationally. Yet I have had no more than a handful of shipping problems.
I think it makes no sense to risk losing hundreds of sales to avoid one or two possible problems.

[Former_Member]

I never give out my phone number.

[fireflygirl777]

I would not give my phone number out. That is what "unlisted" is supposed to mean...