Schedule Earlier Deposits Button in Shop Payment Account Not Always Available

[SusabellaBrownstein]

I love Direct Checkout, and have been using it for several months now - it's definitely become a significant portion of my sales income, especially for wedding registry purchases. I'm thrilled that the 3-day hold is going away as well - bravo!

However, I'm still not understanding why the ability to schedule a deposit earlier than the upcoming Monday is restricted to a Monday-Friday business day/business hours schedule.

I get that the deposit itself might not be made until the next business day, but why is the ability to schedule the deposit so limited?

Thanks in advance!

[REMJewelryCreations]

There is an automatic deposit in Monday, which is the next business day. There's no sense in having a button for it to go early, when it is already going as early as it can be scheduled.

[SusabellaBrownstein]

Good point, but I wasn't specifically talking about making the requests on a Friday; I just want to make the request when I want to (like I can with PayPal), and I often work at night & the button is greyed out then, too...

[CircleMotifsbyJill]

The three day wait is going away?! Cool! When?

[BuzzPlanet]

If you made a request on the weekend it would still go on Monday. If you have money available, you can click the button any time you want, it's only greyed out on the weekend and when a deposit is already scheduled.

[ohmama]

Jill, the three day wait is no longer in effect as long as you have been selling for at least 90 days.

Hello Brandi (waves)!

[CapitalCityCrafts]

I just was waiting for a deposit, the Monday deposit is still in effect. I had to use the "deposit sooner button"
Wish it would just be automatically sooner.... who doesn't want their $$ asap?

[Former_Member]

Hi SusabellaBrownstein,

Thanks for your sweet words about DC -- glad you're enjoying it! :)

Just wanted to clarify that you're welcome to schedule an earlier deposit 24 hours a day during the business week.

A few points to keep in mind: this button will not be available on the weekends (as Ruth said -- you can't schedule a deposit for any earlier than Monday).

Also bear in mind that you cannot schedule an earlier deposit if you do not have funds that are presently available (marked as shipped, and have met the hold time).

Hope this helps! If you do run into trouble with the button not being active (say, on Wednesday night, for example) please get in touch. We're always happy to look into things further!

[MariposaHandwovens]

I made a sale yesterday and funds are available today. However, my 'schedule a deposit earlier' button is still greyed. Is there some other way to activate it?

[PattenCreations]

Yesterday was a holiday - no banking, so 8 am eastern time today (Tue 5/28) would be the start of the business week.

[MariposaHandwovens]

I'm on central time so it is now 8 a.m. eastern time - nothing yet. Maybe 9 a.m.?

[REMJewelryCreations]

Yes, the regular Monday deposit will be today (Tuesday), so the button is gray, because there would already be a deposit scheduled at the earliest possible time.

[MariposaHandwovens]

OK. Thank you.