Former_Member
Not applicable

Direct checkout partial refund

I have a customer returning an item and exchanging it for an item of lesser value. Can you please explain how I process this through direct checkout?

Thank you,

Amy
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Former_Member
Not applicable

Re: Direct checkout partial refund

At the top of the page go to Your Shop, Sold orders, click on receipt, then scroll down to manage, where you can issue a refund.
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