Introduction and question (shipping wall arts)

Hi everyone!

I'm a new designer here. I create kids wall arts in my shop.

I use photo mailer to ship my wall arts. I've sold 16 sets of wall arts, but have had no response from my buyers as if their wall arts were ok when they arrived...

I considered buying a wholesale lot of mailers, but I'm still unsure. I use those from the post office for the moment. They are really thin and not that rigid....

I don't know what to do, for those who sell wall arts, how do you ship your items?

Thanks :)
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