Not able to upload some of my photoshop jpegs to listing page

Please can anyone be kind enough to help me with my uploading my listings to my Etsy.

Firstly I am using my Mac computer and photoshop for my images.

My first listing file a photoshop file I saved as a jpeg up loaded just fine It is a photoshop file I saved as a jpeg 2MB size file measures 3540 pixels wide and 2550 pixels height.

The second file I tried and failed to upload was a 344KB Jpeg 448 pixels wide and 791 pixels height photoshop file and it is this file which it would not let me upload.
I have used my current up to date Safari browser to upload and still not a go. Also downloaded a current version of google chrome browser and still not a go.

What am I doing wrong? Can anyone please help! I have tried everything.

I have digital pictures of items for my personal garage sale items and it uploads any of those for me.

Kindest Regards,
Patricia
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Re: Not able to upload some of my photoshop jpegs to listing page

hi,

Just a thought… I found that my uploads work great if the files are zipped. So even if there is only one file for an upload, I just zip the file and have had no more upload problems.
Hope this might be helpful????
Take care,
Joni
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