Hello Mitch,
Good day! This is Naia from Etsy Support. Cherrie isn't available at the moment but I'll be more than glad to pick up where you left off.
It's good to hear from you again! Thanks for getting back to us explaining more about your situation and I definitely hear where you're coming from.
While we certainly understand situation like this can be difficult, I'm noting your feedback for our team to review. Our intentions are to support continuous growth and success for our sellers. However, we value your input and rely on this feedback to ensure we're continuously improving as a platform. In addition, you may want to consider ways to improve your titles and tags. This is something you should do regularly, even if you feel like your shop is doing well. Titles and tags are the most important factors that determine a listing's relevancy, and relevancy determines where your listing displays in search results.
If you haven't already, I recommend you check out
KeyWords 101: Everything You Need to Know in the Seller Handbook. Essentially, when someone searches on Etsy, the system scans your titles and tags for matches. Imagine what buyers would search for to find your items and use those words to title and tag your items.
While optimizing your titles and tags for Etsy search, make sure you're still including words that accurately describe what you sell.
This will target buyers who are most likely to purchase your products, and it will set clear expectations around what you're selling.
You can also check our Help article
Ultimate Search Guide which can give you more information.
Thank you for your patience and kind understanding. I hope this email finds you well! Please let me know if you have any other questions or concerns.
