What should I put in my Etsy 'download'?

[Former_Member]

Hi All! I am setting up my new shop and getting my files sorted on Craft Hub...

I've finally finished listing my first item, but it looks like I can't complete my listing until I have added a file to the Etsy listing???

Is there a way to circumvent this? If I can't... What sort of thing should I upload as my file? Some sort of .jpg image that says "your downloads will come from crafthub"? Will my customers get an email from Etsy with downloads (which I am not sending via etsy) AND from crafthub (where the actual downloads will be)? I can see this becoming a bit confusing.

I am stumped about this. ;) Please help!

[Former_Member]

No one has suggestions for this?

If I want to list my items as 'Digital Files' Etsy is making me add an item for the customer to download... even though I am not using Etsy to deliver my digital items, I am using CraftHub.

Does everyone list their items as Physical Items? Does it cause buyers to be confused?

[Lamottedesign]

Hi Brook
I'm new to etsy and crafthub as well and was wondering about the same issue's as you.. I have put a zip with the photos i used from etsy up
- But I think I will change it to a zip file containing a doc with instructions about how the download link to the files will be send to there etsy registred email after purchase has gone through..just putting a jpg would look to little for a purchase I think- because it shows under the itemdesrciption..

But I would like to hear other suggestions as well :)

[Former_Member]

Thanks so much for the help, Louise! I am still not sure of what to do... I would hope that Etsy can see this is a potential problem and might make it optional to have to include a download in a digital listing.

In the meantime, I have only listed small items in my shop that I can deliver via Etsy... at least until I can figure out how to handle listing my larger items in a way that is not confusing for the buyer. I don't want them to think the email from Etsy is 'THE' email where they expect to receive their downloads.

[FancyDogStudio]

In order to mark an item as digital on Etsy, you must upload a file to go with it.

I have found that it's easiest to direct your customers to your login page. Your page would be: http://brookmageedesigns.crafthub.me/login.php

[Former_Member]

Hi Brook

I'm trying to do the same thing and am wondering what you did in the end to list a digital item that is actually delivered by CraftHub. CraftHub seems to require an existing listing on Etsy to link to.

Any light you can shed would be great!

[Former_Member]

I'm new as well, but what I did was upload PDF instructions on how to use my digital files.