Former_Member
Not applicable

Problems with my app?

Does anyone else is having problem with their app? It started to show some prices in usd , icluding postage profiles. It is the same for the revenue stats which is showing in dollars and also it's 0 and doesn't get updated. I reinstalled the app but the issue is still there. Moreover my customer reported that Etsy couldn't process the postage payment for multiple items so this seems not woring too and possibly is costing me sales. Where do I report it? It is rather frustrating!
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Former_Member
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Re: Problems with my app?

I just opened my shop on the laptop and it's all dollars on the made page too!I mean it shows dollar sign but the values are pounds ( for examble now, instead of £6.50 it is showing $6.50. Anyone else?
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sweetiepips
Inspiration Seeker

Re: Problems with my app?

Hi Aga, I just checked your shop on my laptop and also on my phone app and I am seeing £'s! Hopefully it was just a temporary glitch. However there is a few other sellers noting the same issue in the 'Bugs' section of the forum here
https://www.etsy.com/teams/7720/bugs/discuss/18466806/

xxx
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Former_Member
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Re: Problems with my app?

Thank you. It seems like it's only my side of things showing dollars. And I still have no Revenue stats. My views today dropped drastically ( I got literally 10% of my usual views) . I really hope things will get sorted.
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