Hi everyone,
I’d like to start off by thanking you so much for your patience this weekend as we addressed an issue with the site that was causing some items not to show up in search when certain filters were applied. We resolved the issue yesterday morning. If your shop was affected, you’re not required to take any action and your listings should now be appearing in search. Thanks again for your patience and for sharing your reports as we worked through this issue.
This week, check out the Seller Handbook for tips on building trust with buyers, a theme we plan to support in 2016 by offering new ways for you to tell your shop’s story on Etsy: etsy.com/seller-handbook/article/39525144574. I’ll be discussing this theme and more with Arpan Podduturi, Director of Product Management at Etsy, in our next Fireside Chat, which will be available on YouTube on February 29: youtube.com/etsysuccess
While you’re visiting the Seller Handbook, check out our latest Inspiring Workspaces story for a behind-the-scenes look at Internaht, the children’s clothing shop founded by Annett Winkelmann and based in a charming 250-year-old building in Dresden, Germany. Read the story here: etsy.com/seller-handbook/article/39507516741
Check back in the Forums next Monday for more news from Etsy. Have a happy leap year day and a wonderful week!
Best,
Heather
++More ways to join the conversation++
Visit our Facebook, Instagram, YouTube and Twitter communities devoted exclusively to Etsy sellers. These spaces serve as a home for ongoing conversation and keep you connected to advice, inspiration, news — and what your fellow sellers are saying. Visit the links below to join in:
Facebook: facebook.com/etsysuccess
Instagram: instagram.com/etsysuccess
