The seller community is central to what makes Etsy a special place to run a business. Today, we’re excited to share improvements to our community spaces that will make it easier for you to connect with other sellers and grow your creative business.
As you adjust to the latest look and feel of the updated Teams and Forums and begin to explore new features, we’ve compiled the following resources to help you make the most of the community experience. We’ll also post additional forums discussions throughout this week to highlight more ways to take advantage of these updates, so stay tuned!
Resources:
You can also view a comparison of new and historical Forums and Teams features below.
What’s new with Etsy Forums?
Feature |
New Forums Experience |
Old Forums Experience |
Search |
Search Forums discussions |
Available |
Search all Forums + Teams discussions together |
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Search within a board |
Available |
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Advanced search |
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Sort search results by best match, replies, likes, and date |
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Subscribe to RSS feed of a search query |
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Browse |
Browse many business topics through new Forums boards |
Only a few boards |
Browse for granular topics within a board by exploring Labels |
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Browse and sort Popular Discussions |
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Visual indication for read vs. unread discussions |
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Auto-suggestions for existing discussions that may already address your question when creating a new thread |
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Pinned discussions |
Available |
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Labels |
Structured Labels created by Etsy staff to help members find the discussions they’re interested in |
Free-form topic tags that were difficult to use effectively |
Interact |
@Former_Member sellers by their shop name |
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Like discussion posts |
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If you start a discussion, you can select an accepted solution that indicates when another member’s reply addresses your question effectively |
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Follow |
Bookmark discussions |
Available |
Bookmark boards |
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Subscribe to boards to follow new content |
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Subscribe to RSS feed of a particular search |
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Stay informed |
Notifications about activity alerts in the new Community folder of your shop convos |
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Notifications about activity alerts in the community spaces |
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Announcements section of the Forums |
Available |
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Etsy Success section of the Forums with staff programming, like Q&As |
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Shop Critique section of Forums for peer-to-peer critiques |
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Featured Forums discussions |
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Announcements section on main Forums homepage |
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Summary of Forums sections
Learn more about Etsy Forums in our Help Center. We've also updated our Community Policy to reflect these changes.
What’s new with Etsy Teams?
Feature |
New Teams Experience |
Old Teams Experience |
Search discussions |
Search discussions within a Team |
Available |
Search discussions across all public Teams |
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Search all public Teams + Forums content together |
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Sort search results by best match, replies, likes, and date |
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Refine search results by author, date, and status |
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Subscribe to RSS feed of a particular search |
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Interact |
@Former_Member sellers by their shop name |
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Like discussion posts |
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If you start a discussion, you can select an accepted solution that indicates when another member’s reply addresses your question effectively |
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In-line replies to posts within a discussion |
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Text formatting (bold, bullets, italics, etc) |
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Invite sellers to join the team |
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Follow |
Bookmark discussions |
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Subscribe to discussions |
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Subscribe to RSS feed of a particular search |
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|
Stay informed |
Pinned threads |
Available |
Announcements from Captains and Leaders section on right side of every group |
Announcement at top of group |
|
Group messages from Captains and Leaders |
Option only for Captain to turn discussion into a message to be sent to some members |
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Notifications about activity alerts in community spaces, email, and the new Community folder of your shop convos |
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Etsy banner for important announcements across Teams spaces |
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Visual indication for unread vs. read discussions inside the Team |
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Visual indication in your Teams home page about new posts |
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New Team Captain & Leader tools |
Learn more about Etsy Teams in our Help Center.