Hi there,
Jake Hipps, Vice President of Global Fulfillment at Etsy here. On September 22 we’ll start to require estimated delivery date details for listings set to auto-renew. This means listings that ship from the United States won't renew automatically unless you've provided estimated delivery date details: domestic shipping carrier, mail class, processing time, and zip code. When listings expire or are sold, they won’t be visible in your shop until you add the missing shipping details and renew the listings. We use these details to give shoppers an estimate of when their order will arrive so they can feel confident making a purchase.
Want to know how we calculate an estimated delivery date? We use your zip code and mail class to estimate the time your item will travel to reach the buyer. We add this travel time to your processing time to show an estimated delivery date on your listings. If your distance from the buyer is 2-4 days and your processing time is 3-5 days, we’ll show shoppers an estimated delivery date 5-9 days from their order date.
If you have listings missing these details, updating them now will keep them active in your shop when they renew.
Visit your shipping settings page to see which listings might be missing details and update them today.
Update shipping profiles
Looking for more details about this new requirement? Check out our announcement in the Seller Handbook.
