Hello everyone,
We’re aware of a bill payment email that was sent in error to a small group of sellers in the last 12 hours. We can confirm that no sellers were incorrectly billed or charged.
For affected sellers, we’re sorry for the confusion this has caused. If you think you may have been affected, you can reference your monthly statements to see your accurate bill payment history.
We’ll also update affected sellers directly with this information.
Sincerely,
Morgan Blake
Head of Payments at Etsy
